Contact

How can we help?

Get help with your OPH account, child access, practice papers, progress, packages, or payments.

Choose what you need

Payment problemInclude your OPH order and Razorpay payment IDs.Package not visibleTell us the child, class, subject, and package.Login or OTPUse your registered email or mobile number.Child accountInclude the child name and class.Content correctionInclude the paper and question reference.General feedbackShare an idea or tell us about your experience.

Support

We are here to help

Sign in to OPH and keep the relevant account, student, paper, or order reference ready. Use only contact details published on this page or in an official OPH message, and never share your password, verification code, or full payment details.

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For account security, OPH support will verify the request before discussing private learning or payment information.

For faster help

Include useful context

Operating hours: 9:00 AM to 6:00 PM IST.
Response target: within 12 hours. Messages received outside operating hours are reviewed when support reopens.
Account: registered parent identifier—never a password or OTP.
Learning: class, subject, paper/test name, and question reference.
Payment: order reference and status—never full card or banking credentials.
Technical: device, browser, approximate time, and a safe screenshot where useful.

Need to escalate an unresolved issue? Email olympiadpracticehub@gmail.com with “Escalation” and your order or account reference in the subject.

Support request

Submit a support case

Complete the details below to create a trackable case in the OPH support queue. Payment and order references help us investigate access or payment issues faster.